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Product Support

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Success Stories

Nothing but praise for the people at OA Systems. They walked me through setting up my electronic prescription system pretty much pain free. Money they've saved me on refill Rx paperwork more than paid for the system.

Dr. Michael Clancy
Port Angeles, WA

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Our clients are important to us and we believe in providing world class support. At OA Systems, we thrive on providing excellent service starting from your first contact with our support team.We will customize your account to best fit your needs. After your account has been setup, various training options are available for your convenience. Continual customer support is an integral part of our promise to stay with you every step of the way during the course of our relationship.

ClaimsCureâ„¢ Medical Billing Service Support

OA Systems provides each client of our billing service with an Account Manager dedicated solely to addressing any questions and concerns you might have related to your service. Since we take care of all facets of the claim management process, no troubleshooting is required on your part. This way, you can focus on patient care while we focus on maximizing your bottom line.

Live Support

Technical Support Options

You will become accustomed to our pleasant staff focused on providing outstanding customer support that will be available through the various means that are convenient for you, including.

  • Live Telephone Support 8AM-8PM EST Monday through Friday
  • E-mail Support available 24 Hours
  • Fax Support available 24 Hours
  • Screen sharing for instant resolution
  • Live Chat Option available
  • Knowledge Center, a self-help resource within the Panacea™ EHR application